To enjoy the deals offered by Hi5 Deals, simply visit our website at https://hi5.sg/ and explore the available deals. Make sure to carefully read the conditions of use associated with each deal. Once you've reviewed the terms, proceed to make your purchase and enjoy the benefits of your chosen deal!

On https://hi5.sg/, we accept all major debit and credit cards, including those from Visa and MasterCard.

We’re excited to have you join Hi5! 

To register as a new user, follow these simple steps: 

Step 1: Visit https://hi5.sg/register.

Step 2: Enter your name, contact details, and create a password to set up your account, which will help you keep track of your purchases and transaction history. 

Step 3: Log in to your email to complete a quick verification process. 

Once you’ve done that, you’re all set—start exploring and enjoying the deals!

There are no membership fees required—creating an account with us is completely free!

If you’ve forgotten your login details, don’t worry! Just visit https://hi5.sg/forgotpassword, and we’ll guide you through the process step by step to help you recover your account.

No. Each user is only allowed to have one (1) account.

If you require any assistance with updating your account's email address and/or phone number, please reach us at hello@anjelsmedia.com.sg

To redeem your vouchers, first locate the voucher you’ve purchased in the “Your Orders” section under your account menu or in your email. When you visit the merchant store, simply click on the “redeem” button, and the attending staff will assist you with the redemption process.

Hi5 General Refund Policy:

All requests for refund cases will be reviewed on a case by case basis. 

For common reasons below as well valid reasons deemed reasonable by the management of Hi5. 

• Double purchase of  transactions
• Accidentally redeemed the voucher
• Merchant/Outlet Closed 
• Merchant/Outlet cancelled reservations 
• Item out of stock 
• Other valid reasons (with supporting documents, if necessary) 

We regret to inform you that all utilized vouchers for any goods or services will not be eligible for refunds.

If your refund is approved, it will be processed and returned to the original method of payment you used.

Refund mode:

As all transactions are done via credit cards, please check with IT vendor on the process if we can process a return via the backend system, thanks.

To view your transaction history on https://hi5.sg, just go to the "Transaction History" section located under your profile icon menu.